Cookie Policy
Effective Date: 10 March 2025
This Cookie Policy explains how QIPP Ltd. ("Company", "we", "us", or "our") uses cookies and similar tracking technologies when you use the Qipp service ("Service") at https://www.q-ipp.com/.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember certain information about your visit.
Similar technologies include:
- Local storage: Data stored in your browser that persists across sessions
- Session storage: Data stored temporarily for a single browsing session
- Web beacons: Small graphic images used to track user behaviour
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the Service to function and cannot be disabled. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Remembering your login status
- Maintaining your preferences during a session
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| sb-*-auth-token | Supabase authentication | Session / 1 year | Supabase |
| __stripe_mid | Stripe fraud prevention | 1 year | Stripe |
| __stripe_sid | Stripe session tracking | 30 minutes | Stripe |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as:
- Remembering your display preferences
- Storing your branding settings
- Maintaining form data between pages
2.3 Analytics Cookies
We may use analytics cookies to understand how visitors use the Service. This helps us improve the Service. Data collected is aggregated and anonymised.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Supabase: Authentication and database services
- Stripe: Payment processing
- Vercel: Website hosting and analytics
These third parties may use cookies in accordance with their own privacy policies.
4. Click Tracking
When invoice recipients click on upsell links in emails, we route these clicks through our tracking system to provide analytics. This process may involve:
- Recording the click timestamp
- Recording the IP address and user agent of the clicker
- Redirecting to the destination URL
This tracking is disclosed in our Privacy Policy. Invoice senders can view this data in their analytics dashboard.
5. Managing Cookies
5.1 Browser Controls
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete some or all cookies
- Block all cookies or only third-party cookies
- Allow cookies from specific sites
Please note that disabling essential cookies may prevent you from using certain features of the Service.
5.2 Browser-Specific Instructions
For instructions on managing cookies in your browser, visit:
- Chrome: chrome://settings/cookies
- Firefox: about:preferences#privacy
- Safari: Preferences > Privacy
- Edge: edge://settings/privacy
5.3 Do Not Track
Some browsers send "Do Not Track" (DNT) signals. We currently do not respond to DNT signals, as there is no industry standard for how to handle them.
6. Consent
When you first visit the Service, we will ask for your consent to set non-essential cookies. You can change your cookie preferences at any time through our cookie consent tool.
Essential cookies do not require consent as they are necessary for the Service to function.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. The effective date at the top of this page indicates when this policy was last revised.
8. Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: hello@q-ipp.com
Address: QIPP Ltd., 7 Heathfield Drive, CR4 3RD, United Kingdom